Yes. You have to pay for postage. Americans pay nothing and Amazon forced them to pay one dollar. I’m sure retailers would happily trade free returns for a 14-day return policy that makes the customer pay for postage.
In Sweden. Never paid postage to return anything to a shop. Never paid postage to send a product anywhere, actually, be it for warranty or what have you. Typically the store either gives you a shipping label to print out, or they send you one.
That’s usually how it is in America too. Amazon started charging $1 if you took it to a courier office instead of a Whole Foods (Amazon-owned grocery store chain) if the Whole Foods was closer to you.
It’s just a regular grocery store, albeit a rather expensive one. They give discounts for Prime members. In the back, there is an area where workers accept Amazon returns and you can also pick up orders there in the odd chance you would ever do that instead of having it delivered to your home at no extra cost…?
Edit: I remembered that some people might want packages delivered here if they’re frequent victims of package theft
Just the idea of a corporation growing to that size gives me the ickies. It’s just one step closer to a corporate town. I’m sure the service is great for now.
Thankfully Amazon hasn’t really managed to settle properly where I’m from. They’re great for weird niche products, but they’re not your go-to for most things.
Det inte sänt,eller?? Även med Biltema, Stadium ? Aldrig har provat, jag tar grejer direkt till butik. Om det är sänt jag vill gärna stoppa köra att bära retur.grejerna.
Aldrig köpt från dessa butiker. Om du har köpt i butik så antar jag att retur sker i butik. Annars skulle jag tro att de står för returen. Kolla med kundtjänst.
It depends. If the company dives in headfirst with anticonsumer practices in the EU, you’re correct; EU institutions will regulate them out. But there’s a much smarter strategy that works more often than I think you’d like to admit:
Start said anticonsumer practice in the USA
USA is slower to enact legislation against it
US customers get used to it
Inch EU customers into said practices
When confronted, point to the USA and say that the Americans are fine with it so it must not be that bad.
50% of the time EU regulators respond with “oh, alright then”. The news of said practice being introduced into the EU appears on The Register for a day and then everyone forgets about it. Most EU consumers don’t realise it happened.
To do this in the EU would mean breaking the law, which mandates 14 days of free returns with no requirement to justify the reason whatsoever, so I’m pretty sure this wouldn’t work ;-).
Five years, actually, here in Norway. Technically two years, and five if the product is meant to last appreciably longer than two years. But that is true for most things except wearable electronics like earbuds.
Thanks for that comment, US is down to #21 on that list. I don’t see Mexico on the developed world list, so I guess they are developing but still have free health care.
In Australia our consumer protection laws have minimum warranty for most items (eg 3yrs or something for basic electronic products) but it scales with cost and quality.
It does not apply to everything as far as i know, but say you buy a $8,000 TV, you would likely get 5-6 years warranty because a TV of that cost should imply, to a reasonable consumer, it is of a quality that would be expected to last 5-6 years.
Is this some sort of American thing I’m too European to understand?
Yes, it is. That’s because companies like trying unpopular policies in America first before moving them to Europe.
Try telling that to my unequivocal legal right to return anything for any reason within 14 days at no cost to myself other than postage
Yes. You have to pay for postage. Americans pay nothing and Amazon forced them to pay one dollar. I’m sure retailers would happily trade free returns for a 14-day return policy that makes the customer pay for postage.
In Sweden. Never paid postage to return anything to a shop. Never paid postage to send a product anywhere, actually, be it for warranty or what have you. Typically the store either gives you a shipping label to print out, or they send you one.
That’s usually how it is in America too. Amazon started charging $1 if you took it to a courier office instead of a Whole Foods (Amazon-owned grocery store chain) if the Whole Foods was closer to you.
The thought of Amazon selling food too creeps me out so bad.
It’s just a regular grocery store, albeit a rather expensive one. They give discounts for Prime members. In the back, there is an area where workers accept Amazon returns and you can also pick up orders there in the odd chance you would ever do that instead of having it delivered to your home at no extra cost…?
Edit: I remembered that some people might want packages delivered here if they’re frequent victims of package theft
One reason you’d get something delivered to an Amazon locker or work or whole foods is if your home or apartment doesn’t have a secure mail room.
Just the idea of a corporation growing to that size gives me the ickies. It’s just one step closer to a corporate town. I’m sure the service is great for now.
Thankfully Amazon hasn’t really managed to settle properly where I’m from. They’re great for weird niche products, but they’re not your go-to for most things.
Whole
PaycheckFoods existed before Amazon (I’m fairly sure).Honesty I didn’t realize Amazon had acquired them.
That makes sense. Why establish something new when you can just buy it.
Det inte sänt,eller?? Även med Biltema, Stadium ? Aldrig har provat, jag tar grejer direkt till butik. Om det är sänt jag vill gärna stoppa köra att bära retur.grejerna.
Aldrig köpt från dessa butiker. Om du har köpt i butik så antar jag att retur sker i butik. Annars skulle jag tro att de står för returen. Kolla med kundtjänst.
Yup, thats because the EU actually protects their consumers unlike the great ol’ US of A
It depends. If the company dives in headfirst with anticonsumer practices in the EU, you’re correct; EU institutions will regulate them out. But there’s a much smarter strategy that works more often than I think you’d like to admit:
To do this in the EU would mean breaking the law, which mandates 14 days of free returns with no requirement to justify the reason whatsoever, so I’m pretty sure this wouldn’t work ;-).
You guys don’t drunk-order a bunch of useless shit then expect to return it for no cost once buyer’s remorse sinks in?
Point is, we have laws enforcing that possibility. It’s not goodwill from companies…
Why yes, yes we do
You guys get free health care and you can return stuff? Also, don’t you have a guaranteed warranty of 3 or 4 years?
Five years, actually, here in Norway. Technically two years, and five if the product is meant to last appreciably longer than two years. But that is true for most things except wearable electronics like earbuds.
I know you guys don’t live in utopia, but fuck, you have it better than us in a lot of ways.
Most 3rd world counties have it better than the US
I think they call it developing countries now. I don’t think Mexico is considered developing but has free healthcare, who else are you talking about?
First world = NATO
Second world = Warsaw Pact
Third world = non-aligned
Developed world = rich countries
Developing world = poor countries
Global south = also poor countries, but with more emphasis on Africa and South America
Thanks for that comment, US is down to #21 on that list. I don’t see Mexico on the developed world list, so I guess they are developing but still have free health care.
https://en.wikipedia.org/wiki/Developed_country
In Australia our consumer protection laws have minimum warranty for most items (eg 3yrs or something for basic electronic products) but it scales with cost and quality.
It does not apply to everything as far as i know, but say you buy a $8,000 TV, you would likely get 5-6 years warranty because a TV of that cost should imply, to a reasonable consumer, it is of a quality that would be expected to last 5-6 years.
Two, but I don’t think it applies to medical procedures
2 years by law everywhere in the EU.
War-ranty? What is this? A guarantee of war? Sounds like apple pie to me. 🇺🇸