I’ve been reporting some stuff and the admins/mods aren’t quite happy there is no report reason provided… can we make that feature more useful for them, instead of just flagging the content?

  • m-p{3}@lemmy.caOPEnglish
    3·
    1 year ago

    I’m not familiar with how reporting works in the backend.

    • Does all reports goes through the instance’s admins? From what I understand, it’s all the reports from local users in all communities, remote and local?
    • Are they also provided to the mods of the community where the reports originated from?
    • For communities hosted through another instance, are these reports also sent to the admins of that instance, what about the mods in that remote community?

    I’ll definitely adjust how I report content if I know how and where these reports are distributed. Thank you for your work :)

    • TruckBC@lemmy.caEnglish
      3·
      1 year ago

      Does all reports goes through the instance’s admins? From what I understand, it’s all the reports from local users in all communities, remote and local?

      • We get all reports made by local users regardless of if the community is local or not.
      • We get all reports made regarding local communities or local users regardless of if the report is made by a local or remote users.
      • I’m 99.9% certain we don’t see reports if there isn’t a local user involved in any way with the report. (Ex. Remote users makes a report on a post/comment posted on a remote community by a remote user)

      Are they also provided to the mods of the community where the reports originated from?

      Yes.

      For communities hosted through another instance, are these reports also sent to the admins of that instance, what about the mods in that remote community?

      Yes.

      It gets really complex how reports get cleared after they’ve been actioned or cleared in various scenarios. For the most part actions we take against local users or submissions on local communities will also be reflected on other instances. Actions taken on Lemmy.ca on remote users or submissions on remote communities only reflect for those browsing through lemmy.ca and admins/mods of other instances/remote communities still need to take their own separate action.

      Edit: We generally will not take action regarding content on remote communities that violate the remote community’s rules. We are mostly concerned about things that break our instance rules and leave it for moderators of remote communities to deal with those. We will still see the reports, and it’s important to make the reports so remote admins/mods can take action on them. We simply “resolve” or clear those reports from our local mod queue which still leaves it visible for the remote admins/mods.