https://old.reddit.com/r/50501/comments/1jg6r8o/reddit_isnt_safe/mj6qhaw/?context=10000

Already signed up. Got the login verification email, followed through and did the security thing, “type the word from our sidebar below” passed all that and can not login.

I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

I think they signed up at 50501.chat.

It’s a shame that Lemmy is missing out on new users just due to signup issues.

  • southsamurai@sh.itjust.works
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    10 days ago

    Frankly? Good.

    I hate to be the asshole, but if someone is either that stupid, or that unwilling to put in even the most basic effort, I don’t want them here.

    My mom signed herself up for lemmy. In her early seventies, kinda ignorant of tech stuff, and did it all on her lonesome. So did my 12 year old niece. So did my cousin with Downs.

    Yeah, a kid with downs syndrome could manage to sign up for lemmy. Didn’t need any help beyond “hey, hairball, which lemmy?”. That’s it. Just wanted to know what instance he should pick.

    But he sure as fuck got logged in just fine.

    So, when I see these people on reddit that can’t be bothered to do what you would do on any website that you have trouble logging into, I’m perfectly fine with them not being here. They aren’t going to be bringing anything useful with them at all.

    • cabbage@piefed.social
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      10 days ago

      I’m not sure, I’ve met some lovely people whose technical incompetence is nothing short of incredible. And if you try signing up for an instance you’ve been recommended and the sign-up process is broken, I understand that it can be disheartening.

      Sure, Reddit is full of bad actors who just want to discredit alternatives, and clearly these people are not trying hard and they probably don’t completely understand what Lemmy is, but I think it’s still worth listening to their concerns.

      At this point I’m willing to believe your mother and cousin with downs are both more likely to figure things out than the average 20-something, for the simple reason that they are not used to everything being so goddamn easy and not offering the slightest resistance. When you see the discourse on Reddit, a lot of people seem to be unaware of the difference between platforms and apps. Which shouldn’t be a problem, if they can contribute to a meaningful discussion about whatever they do have an interest in.

    • FundMECFS@lemmy.blahaj.zone
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      10 days ago

      I have many people in my disability support groups I recommended lemmy too and they were unable to use it.

      (Our disability comes with severe cognitive problems and reduced energy, and trying to sign up was too much)

      • southsamurai@sh.itjust.works
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        9 days ago

        Well, ngl, my disability/chronic pain support group doesn’t run high to cognitive troubles. There’s some, but it isn’t a majority.

        That being said, the only questions I’ve had are where about which version of a community to use. Like how there’s a handful of C/s for a topic, which ones are worth using. Even the MS folks with significant brain fog haven’t expressed any issues getting started.

        But it may be a thing where some cognitive issues are more likely to have trouble with the signup process than others, I dunno.

        • FundMECFS@lemmy.blahaj.zone
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          9 days ago

          Our disease has quite a bit less functioning than MS as measured on bell spectrum.

          And one of the main symptoms are cognitive processing issues. It’s to the point where some more severe folk can struggle putting sentences together.

          • southsamurai@sh.itjust.works
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            9 days ago

            Would you believe I just now noticed your user name?

            Makes total sense now. I’ve known a few people dealing with it, and yeah, it would definitely be an impediment to run into delays and hassles signing up for anything. Hell, breathing can be a barrier with ME/CFS.

    • MelonYellow@lemmy.ca
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      10 days ago

      Yeah I’m torn. I agree that the Lemmy onboarding process should be easier. But a BIG part of me also agrees with you. I hate the defeatist attitude people have -me being your average person with limited tech experience who was able to figure it out. I didn’t feel frustrated, I felt excited learning about Lemmy and its features, and the Fediverse as a whole.

      Don’t care for people who complain about their situation then do nothing about it.

      • Dr. Taco@lemmy.dbzer0.com
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        10 days ago

        I don’t see it as a defeatist attitude about their situation. It’s more about how they heard lemmy is a viable alternative, so are checking it out. That first interaction is a test drive. If it’s janky at all, it gives the impression that lemmy less smooth of an experience, so go back to the perceived superior site. Using the site that offers the smoother experience is what they’re doing about their situation.

    • Whateley@lemm.ee
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      9 days ago

      What a juvenile and elitist attitude. It’s a fucking link aggregator, not a litmus test for someone’s intelligence or value. Grow the fuck up.

    • Dr. Taco@lemmy.dbzer0.com
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      10 days ago

      that unwilling to put in even the most basic effort, I don’t want them here.

      That’s the sort of gatekeeping that keeps a service as a tiny niche forever.

      • southsamurai@sh.itjust.works
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        10 days ago

        I would think that my comment makes it obvious, but I’m okay with that. Lemmy is working fine. Piefed and mbin interact with it seamlessly in most cases. Mastodon links up okay.

        Niche is working. Not everything has to be market dominating

        • Dr. Taco@lemmy.dbzer0.com
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          10 days ago

          It’s fine for memes, news, and politics…but it’s still pretty lacking in a lot of the smaller and more unique content that made reddit worth visiting regularly.

          As much as you’re okay with it, there’s plenty of people who would like to see federated services grow enough to be established mainstream alternatives. How much complaining has there been that Bluesky took off as as the trendy twitter alternative instead of Mastadon?

          • Geth@lemmy.dbzer0.com
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            9 days ago

            I don’t understand the downvotes you got. The same people will complain when a profit driven reddit alternative springs up to take the mainstream while Lemmy remains niche because they wanted a kind of exclusive club. Being unfriendly to the user is a recipe for failure.

            On the flip side, the biggest forum on the internet being shared, distributed and owned by its’ users would be an incredible win.

        • Draconic NEO@lemmy.dbzer0.com
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          8 days ago

          Niche is working. Not everything has to be market dominating

          I’m sorry but this is one of the more terrible takes I’ve seen people barf out on lemmy an the fediverse as a whole, the idea that “gRoWTh iSN’t iMPoRtaNt bECaUse LEmmY isN’t a cOMpAnY”. The fact is this is a stupid argument because being niche hurts a social media platform’s ability to be a social media, it hinders the amount of interaction you can get, and it stifles more niche communities to the point they can’t even get off the ground at all.

          This whole thing about growth not being important is one of those Fediverse talking points that needs to be shot dead right here, right now.

          Gatekeeping platforms and trying to keep out the “laugh and upvote” crowd is not helping anyone, it’s hurting this platform, because people not getting interaction on their posts, or their communities being dead in the water because not enough if any people here are interested really kills motivation, and is likely part of the reason we saw a dip in Lemmy activity after the initial Reddit API exodus. Why do you want to gatekeep these people so much anyway? Most of them are only going to laugh, upvote, and consume content here, chances are you won’t directly see most of them. Yet they are one of the more important parts of a social media platform since they give it life and energy and activity, that just wouldn’t be anywhere near the same without them.

      • golden_zealot@lemmy.ml
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        10 days ago

        There is a difference between someone keeping a gate, and someone not caring enough to learn how to open a latch on a gate.

        The user from the post could have asked if anyone knew why it wasn’t working, asked for help, tried a different instance, googled the reason why that might be occurring, tried a different browser, or any number of things, but instead they just hit the first speed bump and decided to get out of the car.

        For that user to have been gate kept, they would have had to have asked a lemmy user for help, to which the lemmy user refused to help them. This did not happen. The only person remotely gate keeping that user is themselves.

        • threelonmusketeers@sh.itjust.worksOPM
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          9 days ago

          The user from the post could have asked if anyone knew why it wasn’t working, asked for help

          The user did do this. That’s what their comments are. The problem is that their comments were not seen by the appropriate people (the instance admins) before they got frustrated and gave up.

          • golden_zealot@lemmy.ml
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            9 days ago

            Hmmm, I don’t see them asking for help there myself.

            I see them making statements that they don’t know how it works and that they tried once or twice, but not asking for help explicitly, because I don’t think they wanted help as shown by how that conversation goes.

            When someone actually starts asking them some questions, unprompted, to try troubleshooting, the user comes back with:

            “I appreciate that but don’t bother. I tried with the instance listed in this post and still got the same login issues even after receiving the email to login and passing the security check etc. I deleted the app. I’ve tried enough times and never had any success so I won’t be trying again.

            So the moment someone offered them help they did not ask for, they turned it down immediately.

        • Dr. Taco@lemmy.dbzer0.com
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          10 days ago

          It’s curious how so many people on this community about discussing the growth of the fediverse view the fediverse growing as a negative.

            • Whateley@lemm.ee
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              6 days ago

              That doesn’t prove anything. You could have been 12 in 1993 if your we’re born during the Carter administration leaving you in the same cohort those bitchless knobs were whinging about back then.

              • AfricanExpansionist@lemmy.ml
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                6 days ago

                You asked if I was alive. Yes, I was.

                Was I on Usenet? Nope, but my family were very early adopters of computer and internet technology 🤷🏻‍♀️

      • harrys_balzac@lemmy.dbzer0.com
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        9 days ago

        I had the same problem. I just went with .world as the “default” and then spent some time learning about the different instances and moved to dbzero.

        In all of it, I never had any problems.

    • Yardy Sardley@lemmy.ca
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      10 days ago

      Came here to say essentially the same thing. It’s not that we don’t want those people here, everyone is welcome, but it’s a community effort.

      It is a little disappointing, this person clearly had enough motivation to want to climb out of the walled garden, and this place exists specifically to be a home for such people. But I don’t think we should be too upset or hard on ourselves. It was never going to work out. This person came here with a set of expectations that were never going to be met.

      Their first instinct after coming across an issue was to throw the concept of Lemmy into a volcano and take to an external platform to act like we owe them a refund. If that tiny amount of jank is enough to send them into an indignant tailspin, this is definitely not a place where they would thrive.

      Maybe they’ll find the resilience to try again later when reddit bans them for even mentioning the word “lemmy”.

  • Die4Ever@programming.dev
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    10 days ago

    On Reddit you see tons of people giving up due to signup issues, usually due to emails I think. Instance admins should really double check their process and make sure it’s all working often.

    And the app devs too, if you can signup through the app gotta make sure it works on instances with captchas/email verification/etc

  • Admin@50501.chat
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    10 days ago

    Hey, one of the instance admin here of 50501.chat

    Sadly, our SMTP provider is giving issues with holding emails. I have reached out to everyone affected and they should be able to re-sign up. I hope this does not deter people from signing up again on the instance :)

    We try to be balanced but its hard to keep bots/bad actors at bay vs open-ness.

  • IceBlazer@lemm.ee
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    10 days ago

    I had a similar issue, if I wasn’t determined to promote this place as a Reddit alternative then I likely would have stopped trying too lol. For what it’s worth, the Voyager app changed its recommendations for signing up.

    Still, it’s a bit silly all of these servers have people write any blurb about joining or about obeying the rules before they’re let in. Most of the rules I’ve read don’t even specifically mention what they want you to say to be able to join the server. It may be preventing some bots, but many real users are getting stopped by this. I believe a good UX does not try to create arbitrary barriers of entry for new users.

    • Ledericas@lemm.ee
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      9 days ago

      This is the only instance I could login to, I don’t know ml and world’s which I never got a response is are political instances

  • theblips@lemm.ee
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    9 days ago

    Idk, I’m on lemm.ee because I tried sh.itjust.works and just never got an email. It is frustrating when it happens

    • TheDude@sh.itjust.works
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      9 days ago

      Hey there! I’m sorry that you didn’t receive the activation email. Can I ask how long ago this was? I recently changed our email provider and want to make sure it wasn’t after the fact. Thanks!

        • Draconic NEO@lemmy.dbzer0.com
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          8 days ago

          I don’t think this is very fair towards them, as far as all the instances go they are the best in terms of ease of signup, especially considering many instances out there are manual review with application questions. Compared to that they’re significantly better than most.

          I know some people have bitter feelings towards the idea of not gatekeeping instances to hardcore dedicated enthusiasts but if we want the Fediverse to be successful we need to be able to appeal to regular people who just want to enter username, email, password, probably a captcha too, and signup.

          Technical problems will always happen but all things considered they’ve been very good about fixing them.

    • Ledericas@lemm.ee
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      9 days ago

      I accidentally did one for ml and world’s and never got a response, realized those are authotarian sites

  • absentrevision@lemm.ee
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    10 days ago

    I had the same thing happen (50501.chat) I answered all their questions and got denied.

    Considering their situation it’s an odd behavior

    I’ve made tons of Lemmy accounts with no issue on different instances

  • remon@ani.social
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    10 days ago

    Seems more like an issue with shitty 3rd party apps then lemmy itself.

  • Pamasich@kbin.earth
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    10 days ago

    Does Mbin or Piefed have the same issues? I know you guys prefer Lemmy, but if Lemmy keeps alienating people because signups don’t work, then maybe it’s time to recommend one of those two instead of bleeding potential newcomers.

  • digitalnuisance@lemm.ee
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    9 days ago

    Good. Let the stupids hit the darwinian great filter of “figure out how to make an account with more than 2 brain cells” and never make it here. Will hopefully mitigate yet another eternal September.

  • Snowstorm@lemmy.ca
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    10 days ago

    When i signed up it was a little buggy under safari (captcha mostly) but everything was fine when i switched to firefox. Then i waited about an hour or two for what looks like manual input from an admin and everything was fine.

  • MochiGoesMeow@lemmy.zip
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    9 days ago

    Meh, oh well. Good luck to them.

    You can never expect perfection on any service. Especially a non for profit. It takes time and sometimes technical difficulties.

    Also, there’s a bunch of other instances to try or even trying to find contact information should have been first instinct.

  • Etterra@discuss.online
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    10 days ago

    Good. If you can’t overcome the tiniest of technical barriers to use Lemmy, then Lemmy is probably better off without you.

  • corsicanguppy@lemmy.ca
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    9 days ago

    missing out on new users just due to signup issues.

    George Carlin has a lot to say about half the people on the planet.

  • SplashJackson@lemmy.ca
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    9 days ago

    What a wimp. I couldn’t sign up on my first instance so I lurked for a week and tried another instance. Just think of how much the fediverse would be saved of my pleasant quips if I gave up so easily

  • Kecessa@sh.itjust.works
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    10 days ago

    I’ll say it again and again, the mistake was decentralizing the front-end as well as the back-end.