I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.
Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.
I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.
Oh man I do not want to have to wait at the door, check and make sure they didn’t double-bill me for something or charge the wrong price, then try and argue when this inevitably happens…
if it was Amazon’s method I don’t think you would need to wait, iirc it adds it to your amazon cart and you can see pricing and quantity prior to leaving
Then tell them to check THEIR records for THEIR receipt. They 100% have a copy.
You’re missing the point. This is about them over-billing the customer with the autopay at the exit.
Given how bad stores have gotten about that with regular checkout, I wouldn’t be surprised. Superstore/Loblaws has been the worst of it to, where they regularly don’t honor their own sale prices - especially for bulk/combo prices - at the till so then you have to take it to the under-staffed service counter and wait in line there. Pretty sure it’s 100% intentional and that they’d absolutely so it with an autopay system