ƨlloʜɔiИ miT (@woodpunk@mastodon.online)
mastodon.online
Attached: 2 images A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement. It came back today, fully repaired, cleaned, polished, lubricated and in a new box. Total cost: £10 + return postage. They sent the knife back with an invoice. I didn't have to pay a penny before the job was done. A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer. I'm stunned. Happy, impressed, grateful and stunned.

A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn’t have to pay a penny before the job was done.

A product that’s been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I’m stunned. Happy, impressed, grateful and stunned.

I have at least a couple of victorinox Swiss army knives, I will keep this in mind!

  • yojimbo@sopuli.xyz
    13·
    4 days ago

    I don’t know if its only here in eu - but if you go to a knife shop that carries victorinox knives in order to buy “the springy think” that makes the scissors work - they won’t - they’ll just fix it for free.