Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • db2@lemmy.world
    link
    fedilink
    English
    arrow-up
    23
    ·
    4 months ago

    LG will say that by opening the box they agreed to the terms, Microsoft started that one.

    • BearOfaTime@lemm.ee
      link
      fedilink
      English
      arrow-up
      37
      arrow-down
      1
      ·
      edit-2
      4 months ago

      That’s not proof.

      What if the delivery company opened it? What if the consumer didn’t see it?

      Prove the consumer read it. LG has no signed document, nothing, proving the consumer read and agreed to this.

      A software license is different - when installing you click on a button saying “I agree”.

      • Shirasho@lemmings.world
        link
        fedilink
        English
        arrow-up
        30
        ·
        4 months ago

        There has been legal precedent that terms of use are not legally binding since they don’t expect customers to read it before clicking the I Agree button. They have made the agreements so long and put them in everything that they concluded there is no possible way anybody would ever read all of it for everything.

        • bobs_monkey@lemm.ee
          link
          fedilink
          English
          arrow-up
          8
          ·
          4 months ago

          Not only that, but your average consumer isn’t very well versed in legalese to actually understand everything in them.

      • NeoNachtwaechter@lemmy.world
        link
        fedilink
        English
        arrow-up
        22
        ·
        4 months ago

        A software license is different - when installing you click on a button saying “I agree”.

        Not different, because nobody knows who has installed the software.

        Or even more: when I got my car, the kids were the first ones to play with the entertainment system, and they clicked many “I agree” buttons. But a kid’s agreement is legally void.

        • x4740N@lemmy.world
          link
          fedilink
          English
          arrow-up
          12
          ·
          4 months ago

          Shitty life pro tips, get your kids to click I agree to licence terms so they’re legally void

        • BearOfaTime@lemm.ee
          link
          fedilink
          English
          arrow-up
          0
          arrow-down
          1
          ·
          4 months ago

          Good point.

          As someone who’s deployed thousands of apps using MOM/SMS/SCOM, am I responsible for those agreements? Lol

      • grue@lemmy.world
        link
        fedilink
        English
        arrow-up
        11
        arrow-down
        1
        ·
        4 months ago

        A software license is different - when installing you click on a button saying “I agree”.

        I did no such thing. Maybe my cat walked on the keyboard. Maybe I skipped over it with a debugger. Or maybe I did click on the button, but it did not constitute a legal meeting of the minds because I already owned the goddamn thing and it was nothing more than a mechanical step necessary to use my property!

        Clickwrap agreements for software are no different at all. They’re just as much bullshit as this nonsense LG is trying to pull, and always have been.

        • BearOfaTime@lemm.ee
          link
          fedilink
          English
          arrow-up
          0
          arrow-down
          1
          ·
          4 months ago

          Hahahaha, I like your cat!

          Yea, I didn’t apply the same logic. Again, the complainant would have to prove you clicked agree.

      • AA5B@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        4 months ago

        Last night the TV I’ve had for three years stopped working until I agreed to their terms of service, including their personal data sales. There was no opportunity to disagree, nor anything I could do with the TV until I did. You could prove I read it, but it’s ridiculous to claim I agreed to it before buying it or that I had any leverage for fair treatment.

        I suppose I shouldn’t have had my TV on the network but it has an Apple TV app and my Firestick doesn’t

        • BearOfaTime@lemm.ee
          link
          fedilink
          English
          arrow-up
          0
          arrow-down
          1
          ·
          4 months ago

          Uggh, I hate that crap on my TV.

          I reset my TV recently… Except apparently I didn’t because it came right back with all my settings. Dammit, I said RESET. wtf.

          (Yea, apparently Samsung and others use a feature that once it gets network, it connects to Samsung servers and pulls the config back down if it’s on the same net. Wtf??)