Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I’m pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

  • dirthawker0@lemmy.world
    link
    fedilink
    English
    arrow-up
    6
    arrow-down
    6
    ·
    10 months ago

    Robocalling isn’t inherently bad. Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules. It’s just the political ads, scams, and sales that need to be made illegal and punishable.

    • DreadPotato@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      14
      arrow-down
      1
      ·
      edit-2
      10 months ago

      Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules

      Those scenarios would be better handled through email or text message. Nothing that should be handled by a robocall is urgent enough to warrant disturbing people with a phone call, it should just be text or email.

      An actual emergency call, requiring your immediate attention, should absolutely not be handled by robocalls. If it doesn’t require immediate attention, then a call is not necessary.

      • brbposting@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        2
        ·
        10 months ago

        Just pick up the damn phone & call me!

        -an elderly neighbor on his frustration with membership text messages from the aquarium

        An organization being welcome to use something doesn’t mean it’s necessary for them to do it!

        What do you think about national emergencies triggering automated calls to landlines?

        • DreadPotato@sopuli.xyz
          link
          fedilink
          English
          arrow-up
          2
          ·
          10 months ago

          What do you think about national emergencies triggering automated calls to landlines?

          Well that is something that could require immediate action for your safety, so it could make sense. We have a nation-wide civil defense siren system where I live for that kind of stuff, which I believe is a much better solution than cold-calling people who may or may not even be within range of their land line.

    • prole@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      2
      ·
      10 months ago

      The thing is, at this point, I’ve been so conditioned to ignore those kinds of calls, and immediately hang up if I accidentally pick one up, that I would probably miss the legitimate calls as well.

    • gapbetweenus@feddit.de
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      1
      ·
      10 months ago

      Since we have mail and text messages, robo alli g shlould be outlawed by Geneva Convention.