Robocalls with AI voices to be regulated under Telephone Consumer Protection Act, the agency says. I’m pretty sure this puts us on the timeline where we eventually get incredible, futuristic tech, but computers and robots still sound mechanical and fake.

  • DreadPotato@sopuli.xyz
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    10 months ago

    Utilities and such institutions that have your membership (library, gym, health care etc) should be welcome to use robocalling to notify you of useful info like emergencies or changes to their schedules

    Those scenarios would be better handled through email or text message. Nothing that should be handled by a robocall is urgent enough to warrant disturbing people with a phone call, it should just be text or email.

    An actual emergency call, requiring your immediate attention, should absolutely not be handled by robocalls. If it doesn’t require immediate attention, then a call is not necessary.

    • brbposting@sh.itjust.works
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      10 months ago

      Just pick up the damn phone & call me!

      -an elderly neighbor on his frustration with membership text messages from the aquarium

      An organization being welcome to use something doesn’t mean it’s necessary for them to do it!

      What do you think about national emergencies triggering automated calls to landlines?

      • DreadPotato@sopuli.xyz
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        10 months ago

        What do you think about national emergencies triggering automated calls to landlines?

        Well that is something that could require immediate action for your safety, so it could make sense. We have a nation-wide civil defense siren system where I live for that kind of stuff, which I believe is a much better solution than cold-calling people who may or may not even be within range of their land line.