Mordacius

Another voice here to tell you that there’s hope. I felt like you after high school too, but I found my way eventually. Hang in there. Keep reaching out for help when you need it. Things absolutely can be okay, and more people want to support you than you’d expect.

Wish I could boost this more than once.

This. I was phone support for dial-up internet for the transition - when I started, we just did our best and frequently worked with customers at their level. I enjoyed that, the customers did too. I got promoted easily.

By the time our jobs were getting shipped overseas and we were all getting fired, they replaced that with a ‘knowledge tree’ everyone was supposed to follow regardless of our personal experience in order to make sure all customers got the exact same experience. Softened the blow. I never went back to tech support as a job.

(This was like twenty years ago. I imagine it’s only gotten more stifling since then.)