• lemminator@lemmy.today
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    9 hours ago

    My experience has been the opposite. I find a place on booking/priceline/$whatever, then I go to the hotel’s website, and it’s ~30% more expensive. I’d prefer to go directly through the hotel, but they keep charging me more, which never made sense to me.

  • criticon@lemmy.ca
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    9 hours ago

    I travel a lot and it’s extremely rare to find a better rate directly through the hotel than using booking, priceline or expedia. This websites usually get rooms in bulk to re sell

    Booking is my least favorite and priceline is becoming my go-to. I do try to cross check the reviews and pictures from different websites. Sometimes a 9.5 on booking is a 3 stars on google

  • tiramichu@lemm.ee
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    15 hours ago

    Booking directly with the hotel usually also makes it easier to resolve problems when things go wrong, rather than the hotel telling you (correctly) that you have to contact booking.com about it, and then booking.com trying to refuse any liability while you get bounced from pillar to post.

    • Shifty Eyes@leminal.space
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      13 hours ago

      This is why I stopped using sites like Agoda for over a decade. Only time I don’t book direct is when its through my credit card rewards portal, redeeming points for nights.

  • zephorah@lemm.ee
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    14 hours ago

    Try getting a refund from this company, even if you depart the most ghetto, moldy place in existence and directly purchase another stay. I took pictures of the filth and it did not matter. You also can’t photograph a moldy smell.

    We went in circles with these guys for 2 weeks. Basically, they called the place, the place said it was fine, therefore, it’s fine.

    Pay direct. Pictures and reviews lie and Booking did not honor cancellation with 15% penalty. They kept it all. I’m still annoyed.