I’m curious what, if any, guidelines people self-impose to try and engage in a productive way online (both on Lemmy and elsewhere). “Netiquette” if you will.

A couple of rules that I think are good practices, but still see too often, are:

  • don’t pile onto the most downvoted comment. Kinda like don’t feed the trolls, but it’s more about not letting yourself get rage baited. Instead, downvote them and move on.
  • don’t give a non-answer to someone’s question. Ex. if someone asks how to do X, don’t answer with, “Why are you trying to do X? You shouldn’t want to do X. Do Y instead.” Instead, explain what it would take to do X, and then offer Y as a possible alternative and why it may be a better option. But assume they already know about Y, and it doesn’t fit their use-case.

For that last one, finding a thread where someone has asked the exact question you want answered, only to find a thread full of upvoted non-answers is up there with the dreaded “nvm, I figured it out - 10y ago”.

  • Godort@lemm.ee
    7·
    10 days ago

    don’t give a non-answer to someone’s question. Ex. if someone asks how to do X, don’t answer with, “Why are you trying to do X? You shouldn’t want to do X. Do Y instead.” Instead, explain what it would take to do X, and then offer Y as a possible alternative and why it may be a better option. But assume they already know about Y, and it doesn’t fit their use-case.

    I can get behind the spirit of this, but often times this is caused by people taking the wrong first steps to solve an issue and then getting lost in the weeds while asking for the solution to where they’re stuck, rather than asking about the original problem. In this case, usually both X and Y are bad answers, and asking why they aren’t doing Y can elucidate more about the whole situation.

    • teawrecks@sopuli.xyzOP
      3·
      10 days ago

      Yes, the XY Problem (or in this case, the YX Problem).

      I think it’s still better to abide by the rule as I wrote it, because IMO it is actually more elucidating for someone to be able to explain how to do X as it is written, and then provide Y as a possibly preferable alternative, than for someone who maybe really doesn’t know how to do X just propose Y instead.

      It might even be the case that Y is the solution OP should be asking for, but 10y later when someone else finds that same thread, and Y isn’t an option for them, the thread is much less useful.

      At a bare minimum, don’t say “you shouldn’t want to do X”, either explain how to do X, or be clear about the fact that you don’t know how.