This issue is already quite widely publicized and quite frankly “we’re handling it and removing this” is a much more harmful response than I would hope to see. Especially as the admins of that instance have not yet upgraded the frontend version to apply the urgent fix.
It’s not like this was a confidential bug fix, this is a zero day being actively exploited. Please be more cooperative and open regarding these issues in your own administration if you’re hosting an instance. 🙏
IMO it’s not a good idea to be discussing attack vectors publicly when a number of other instances are unpatched and the exploit has been in the wild for less than a day.
I agree that admins need to work together, but discussing it in public on Lemmy so soon after the attack isn’t the way. There exists a Matrix channel for admins, that’s where this type of thing should go.
When a vulnerability at this level happens and a patch is created, visibility is exactly what you need.
It is the reason CVE sites exist and why so many organizations have their own (e.g. Atlassian, SalesForce/Tableau )
It is also why those CVE will be on the front page of sites like https://news.ycombinator.com to ensure folks are aware and taking precautions.
Organizations that do not report or highlight such critical vulnerabilities are only hurting their users.
It is common practice to notify affected parties privately and then give full details to the public after the threat is largely neutralized. Expecting public disclosure with technical details on how to perform the attack in less than 24 hours goes against established industry norms.
That only stands true when the issue is not being actively exploited.
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Your typical dev is not a technical writer, and shouldn’t be doing the proper write-up.
If you feel (and it seems you do) that this skill is missing from the Lemmy team, perhaps you should volunteer some time.
I strongly disagree with some of your points.
Yes, the vulnerability is out there. Maybe the root cause actually introduced a LOT of vulnerabilities. The fix is being pushed at a frantic pace. To expect the devs to take time out of the mad rush to notify those impacted to do a proper writeup is just insanity.
It’s not insanity. It’s called incident management and it’s something the development team needs to build a proper procedure around, given the expanded scope of this project. I agree that the devs working on identifying, mitigating, and fixing the vulnerability should not be expected to also handle the communication. They need to designate someone for that role.
A 0-day was actively being exploited in the wild. There was confusion, misinformation, and a general lack of information.
You need to:
- Indicate that you are aware of an ongoing problem and are working to identify it. This let’s people know there is an issue and that you’re aware of it. You can do this without giving specific details on how to replicate the exploit. This includes server admins publicly acknowledging that they are aware of the issue and will provide updates when they have them, to alleviate the concerns of their user base.
- Once a mitigation are known, you publish that, in as many channels as you need to get that information out to the people who need it. So that server admins are aware of what they need to do to reduce their risk.
- Once a fix is in place, you publish that, same as above.
The way I see it? This (hopefully) got fixed pretty much instantly and there is active work to get the fix applied by the people who need to apply it. That is what should be done.
And how do you know this since it’s not been communicated? Most of the information I (as a person running a lemmy server) have been able to glean is from random threads spread across random communities.
Give it a week or two to see how they handle the public disclosure side of things.
A couple of weeks for a postmortem. Sure. A couple of weeks for an active, in the wild, 0-day, to officially communicate that the problem exists and how to mitigate/patch it. Absolutely not. I still don’t see a security alert on the GitHub telling me I should be updating to <insert version> to patch an active exploit and it’s been how many hours now?
whilst I differ somewhat on sharing information on the exploit - knowing something about what was going on allowed some instance admins to take evasive steps - I agree with you completely that there could be a better channel for coordinating communication - I imagine a lot of the discussion went on via Matrix - under the circumstances the response wasn’t so bad given the complete lack of formal organization but yes, it definitely could be improved - you sound quite well-versed in how to handle security/critical incidents. Maybe consider contacting the devs and offering them some help in this area?
I don’t think I’m asking for a lot. A post on !lemmy@lemmy.ml xposted to !lemmy_support@lemmy.ml that gets pinned to the top. Edit the post when relevant information comes out. Release a security advisory on github as soon as you have enough info to warrant one and keep it up-to-date as well.
I’m not asking for the troubleshooting to happen out in the open.
you sound quite well-versed in how to handle security/critical incidents. Maybe consider contacting the devs and offering them some help in this area?
I know enough. I’m certainly not an infosec guy I’m just a sysadmin who’s been doing this long enough to know what should be done. At least partly due to this there’s currently 400 open issues just in lemmy-ui on github. Right now I think the best most of us can do is wait for the dust to settle.
Right, but Lemmy.ml is really just one of a thousand plus instances. We need something instance independent or a way to propagate info that doesn’t rely on any single failure points, or Lemmy as the communication channel. What happens when lemmy.ml is down, or if no instances are able to post due to concerted DoS?
It’s impossible to stop anyone randomly posting stuff on Lemmy. Attackers can post misinformation as well, especially if they compromise admin accounts. Who are we gonna trust in the midst of the next incident? The account posting most prolifically about the UI exploit in progress was using a burner account that had just been created to post about it. I’m sure there were good reasons for wanting to be anonymous when discussing the work of unknown malicious actors, but it made me think twice about what was being posted at the time.
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Is the project small? Yes.
Did it explode in popularity leaving the devs overwhelmed? Certainly.
Do I expect them to strictly follow established ITIL incident management? No.
Do I expect them to communicate in a consistent way when an incident happens? Yes.
I agree the primary developers should be left to fixing the problems but there are enough active members of that project that someone could have handled communication in a more concise and official way. I don’t consider random posts in asklemmy or selfhosting by random users just guessing to be a substitute for that.
If the project is going to persist and grow it needs to get better at that. Pointing it out isn’t shitposting.
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If this was not a zero day being actively exploited then you would be 100% correct. As it is currently being exploited and a fix is available, visibility is significantly more important than anything else or else the long tail of upgrades is going to be a lot longer.
Keep in mind a list of federated instances and their version is available at the bottom of every lemmy instance (at /instances), so this is a really easy chain to follow and try to exploit.
The discovery was largely discussed in the lemmy-dev Matrix channel, fixes published on github, and also discussed on a dozen alternate lemmy servers. This is not an issue you can really keep quiet any longer, so ideally now you move along to the shout it from the mountaintop stage.
I’m not sure what to think about that instance. I saw some weird stuff in the mod protocol recently, if I remember correctly… Like some drama going on, etc.
That’s disheartening to hear. Can you share any more detail? If we’ve got a mod causing drama somewhere I can take it up with our admins.
Oh, it was just a couple days ago and I’m not 100% sure if it was that instance. I faintly remember something about a hated episode or entire series? I’m not sure. I’m not a trekkie. I just remember that it gave off powermod vibes to me and I saw that a couple times. Didn’t spend any more attention to that, though, because I live by the standard live and let live. As long as nobody on my instance reports anything, I’m not going to act in most cases.
I’m guessing it was a different instance because we don’t have any powermods. (I actually didn’t realize Lemmy already has powermods, sheesh!) Most of us just mod one community on our instance and I don’t think any of us are modding on other instances.
Regardless, I’ll keep an eye out for anything fishy.
It’s strange that they would try to bury this information.
The number 1 tool against future hacks like this is education.
This issue is already quite widely publicized and quite frankly “we’re handling it and removing this” is a much more harmful response than I would hope to see.
Hi, mod of a community on the instance in question here. Why is this response harmful? What should we have done instead?
I feel like it’s up for discussion here and you very well may stand by the response there, but IMO with how prevalent this issue is, a specific response of “we’ve disabled custom emoji” or “we’re upgrading to 0.18.2-rc.1 today” would have been more constructive and reassuring to users. Removal of the question and lack of details gives me a lot less confidence that the issue and fix are understood and doesn’t leave any room for that discussion.
Ahh, ok. That’s helpful, thanks!
This is going to seem silly in the context of such a severe exploit but one quirk about our instance is that we literally do not have a “general discussion” /c/. The biggest one is scoped to Star Trek and so a Lemmy exploit is obviously outside the scope of … Star Trek. I would wager that’s the main reason the mod removed the post, but I will admit that just pointing this out, I feel like the forum mod from the short story Wikihistory.
I’m in contact with the admins who manage the hosting, they are coordinating an update 0.18.2-rc1 as we speak. Also, there’s already been some discussion about setting up a general discussion /c/ on our instance and so I’ll include instance security in the scope of that /c/.
You mentioned elsewhere in this thread there is a Lemmy admins Matrix room. Is my instance big enough for my admins to be invited? If yes, who can I point them at to get in?
From what I found digging through some posts, this exploit only works if your instance uses custom emoji. Federated custom emoji are apparently harmless.
