• NounsAndWords@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    4 hours ago

    What were the prior issues you used to have trouble with that they fixed? What types of bullshit that they have fixed are you referring to? Have you had much experience with your ISPs customer service in those past 10 years?

    • IsThisAnAI@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 hours ago

      Billing and service outages.

      And no, I haven’t had much experience with customer service in the last 10 other than changing providers because I’ve moved. That’s excellent service, not some disqualifying factor that you have implied I believe.

      • NounsAndWords@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 hours ago

        You gave a vague answer without explain why. I just asked the relevant follow up questions based on your response. No implications. Also no implications here, just explaining my reasoning. 🙂