will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 18 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square31fedilinkarrow-up1221arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.world
arrow-up1217arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 18 hours agomessage-square31fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.world
minus-squarepivot_root@lemmy.worldlinkfedilinkarrow-up14·16 hours ago I have a small local provider. I suspect you would have a different experience if you had a larger regional provider.
minus-squareScrubbles@poptalk.scrubbles.techlinkfedilinkEnglisharrow-up3·13 hours agoYes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service
I suspect you would have a different experience if you had a larger regional provider.
Yes, my sarcasm was tongue in cheek that they obviously have to say that because the large providers are horrible, and that I never have had to even call customer service