It’s so bizarre to read this in the present, knowing how incredible TNG was, but I get it - the original crew WAS Star Trek to them.
The dedicated fans revived this series in syndication, well after it had gone off the air in 1969, and felt attached to the characters that they had obsessed over between then and the 1980s. Like modern fans, they thought that departure from what they knew would ruin it.
I wish I could go back in time and tell them that TNG is going to rock.
Completely irrelevant to the topic, but my personal head canon is that Janeway admired Worf’s S1 Hair and copied it when she was given Voyager to command.
She definitely wore it better.