• Zagorath@aussie.zone
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    7 months ago

    “Since the user opened a ticket with us this past Sunday, we’ve been actively researching this situation. Initially, we thought it might have resulted from a DDoS attack, which we stated in our first response. After some investigating, it looks as though the spike in traffic was not caused by a DDoS after all,” Dorian Kendal, CMO at Netlify, told Cybernews.

    Instead, now they believe that this was a sustained download event of an mp3 file over a stretch of multiple days.

    “We’re working directly with the user to better understand what’s happening on their end, so we can uncover what caused the dramatic increase in downloads,” Kendal said.

    I’m confused, what is this supposed to mean? Some sort of non-distributed DOS attack? How would working with the customer help there? If they’re susceptible to a denial of service, isn’t that entirely an internal problem?

    • ferralcat@monyet.cc
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      7 months ago

      I am too. Is the agreement to charge per mb downloaded? Do they not have some sort of "turn it off if I hit this max?* feature?

      I usually avoid hosting solutions like this just because of this shit. I wanna know how much I’ll owe before the month starts even. Anything else feels like gambling.

    • echo64@lemmy.world
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      7 months ago

      They are saying that it wasn’t a ddos at all but organic use. The user was notified but did nothing. So they think their notifying stuff isn’t good enough.

      • Zagorath@aussie.zone
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        7 months ago

        Sorry, but what exactly is a “sustained download event” supposed to be? It sounds like they’re describing some sort of DOS-like attack that isn’t a DDOS, where a user manages to force the server to serve up way more data over a sustained period of time than would be reasonable for downloading a single MP3 for normal use.

        But maybe that’s not what they mean. It’s very unclear.

        • Aatube@kbin.social
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          7 months ago

          Basically, it was a giant uptick in use that was likely made by human beings instead of a DDoS botnet, and they’re still investigating where it came from