well this is probably PR as there is no such system nor it can be made that can have 100% uptime. not talking about the fact that network engineers rarely work with servers :)
Not 100% but 99.9%… IIRC Guild Wars 2 servers had like 1 actual outage in 11 years. They have pretty amazing structure.
Fun fact, uptime goals are measured in nines – for example, 99.9% is three nines of uptime. If that one outage lasted an entire day, and they were never down at any other time, that would indeed be three nines of uptime.
Yeah, my net admin colleagues explained that one to me a while back because the bosses were making similar uninformed demands (“this needs to never go down!” “Sure, here is how much that costs”). It was very enlightening :)
Once I got a serious response to that from a manager saying that he could go on eBay, buy his own servers and do it himself. My response was to quit.
a lot of things are possible if you are lucky enough ;)
well this is probably PR as there is no such system nor it can be made that can have 100% uptime.
Five-nines is entirely possible with enough resources and competent outage-minded engineers.
Hell. Five nines is doable with eks, a single engineer and thinking through your changes before pushing them to prod. Ask me how I know…
Operations like this don’t have a single engineer. The more complex the project, the higher the risk of complications and outages. It’s not a matter of “oh, just think harder about your changes”.
Ask me how I know…
If you’ve got a rant, I’m all ears
Agree, but five nines are not 100% ;) Anyway - this discussion reminds me of Technical Report 85.7 - Jim Gray, which might be of the interest to some of you.
Distinguishing between 5 nines and 100% is just semantics in any discussion outside of contractual ones.
This is a software development business, which is a positively bananas trade no matter what’s getting written. And the smaller the business, the more hats network guys wear. We work with everything from the server app down to the coffee machine fueling the devs. And 100% uptime isn’t the most crazy demand I’ve heard. I’m sure Chujo is busier than a one-armed paper hanger with jock itch.
At least he’s got money to throw at his hosting company. Scaling up would have been much slower in the old days.
I’m not versed in videogame network infrastructures, but wouldn’t be enough just having a load balancer and a couple of instances to ensure “100% uptime”? At least before all instances and the load balancer itself decide to join a suicidal pact, but more instances mean less chance of a critical event happening, no?
Depends on the cloud provider. AWS, as an example, have up to three “availability zones” within a single data center. If the customer needs HA, they are encouraged to run their applications in separate availability zones. It means different subnets within the VPC, redundant LBs spread across those zones, and more.
There is also probably DNS-based global load balancing across different data centers.
That’s just the hosting infrastructure. I’m sure Chujo works on the office LAN as well. He might wear the infosec hat also, which means he’s up to his eyeballs in firewall policy.
I don’t envy my brethren in software development orgs. Been there, done that, got that t-shirt long ago.
Math seems fine if 2 million people payed $30 usd.
Pocketpair says it’s sold about 12 million copies of Palworld on Steam. At $30 each, that puts Palworld’s gross revenue at $360 million so far, and that’s ignoring its Xbox sales (it’s on Game Pass, too).
Looks like a little more than 2M.
They need to make 17,000 sales every month perpetually to cover the costs, and then those sales will cause the server costs to rise as more people start playing.
It’s a one time income to cover perpetual costs. They will probably either need to start raising prices, reduce server costs, or maybe start a subscription service eventually, or start doing micro transactions.
12,000,000 sales so far on steam alone, so that covers the next 60 years or so
As the hype dies down the cost will go down a lot.
And I’m guessing their focusing on server improvements in software to further reduce the costs. $500k is a lot of money for this kind of thing, I still balk at the $50k or so my company pays and we’re nowhere near the scale of Palworld.
Yeah but even at $360m, $500k every month is operating costs for the server only, and doesnt include the business’ other expenses. That’s a big chunk of profit going to operating costs.
If the business had no other expenses then yeah, they could keep the servers up for 60 years. But more expenses lowers that and the look to get a subscription model or new game becomes more attractive to a company.
Ive seen articles that also say they’ve paid $500k on monthly server fees (ie total not per month) a couple times, so it could also just be a game of telephone messing up the info
Why did you randomly choose that number? It sold more than that on its first day.
I vaguely recalled hearing a number of 1-2 million - but in hindsight it was a number related to peak consecutive users.
Honestly, other than the questionable Pokemon-esque models, Pocketpair seem like they have really solid heads on their shoulders
I’ve been playing single player this whole time
Same. If I could like level my dudeand take collections with me then sure. Otherwise, pass
Thanks, the cloud?
I mean yeah, pretty much, that and good software / network engineers. But otherwise hosting a global game like Palworld and having the player base it does would’ve been absolutely impossible if they were self hosting servers or calling up individual hosting providers around the world to work with. Being able to manage your entire network as software and be able to deploy anywhere around the globe nearly instantly does have huge benefits, not the least of which is that anyone can do it, even a small Indy dev, and there’s little no upfront infrastructure costs, the costs only really scale with your users, so if your game flops you don’t pay much, and if it’s massive you should have the revenue to pay your bills.
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No one going to point out users self-host their servers?
I think it’s like rust where lots of people play official servers and I think more play community and modded servers. But there are a lot of people on those official servers. But I also think Rusts player based is more tech competent and it’s a more mature game which lends itself to more people setting up their own servers.
