I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

  • mysoulishome@lemmy.world
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    9 months ago

    This is really strange. For some reason they think you are the same person or entity as this techdiscount whatever account. Normally that would be because you have the same mailing address, or link the same bank account or something. Maybe your name and date of birth are similar to this other banned person?

    Really stupid.

    Can you call on the phone?