If a search engine is going to put a One True Answer in a massive font above all other results, they should be pretty confident in it. Yes, tech-literate people know the “featured snippet” thing is dogshit and to ignore it, but there are a lot of people that just look at that and think they have their answer.
If a search engine is going to put a One True Answer in a massive font above all other results, they should be pretty confident in it. Yes, tech-literate people know the “featured snippet” thing is dogshit and to ignore it, but there are a lot of people that just look at that and think they have their answer.
That’s a completely separate problem from confusing two different products.