To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
I work in customer service. I wouldn’t say that 90% of ALL people are stupid, but an astounding number of the people I have to deal with have … unique ways of thinking, so to speak.
The most recent example was an olderly man who was absolutely furious because a box of candy he bought for his wife “tasted absolutely disgusting”. We’re talking about something similar to this but I won’t link our actual product as I don’t feel comfortable sharing that information.
Either way, those are friggin’ bath bombs. It says so on the effing package. Just because they’re labeled “vegan” doesn’t mean that they’re edible FFS!
Honestly not the most egregious mistake I’ve seen, my local candy shop uses those exact bags and the font + color + shape of objects + “vegan” label suggest they’re edible.
Bathroom products. In fact, they’re currently located between the TP/paper towel section and the liquid soap dispensers & refill bags.
Granted, they DO look like white chocolate or something similar, but the product placement, package and the fact that it did not taste like food should have been rather obvious hints to maybe check the package again instead of driving all the way back to the store to yell at the employees. At least he had the decency to be embarrassed about it instead of starting the usual “you lost a customer, I’ll never shop here again” shouting match, which is a big plus.
PS: he got a refund, but only because he was polite as soon as he realized his mistake. Normally, any sort of hygiene product is excluded from refunds, especially when it has bite marks.
omg you had an angry older customer actually admit a mistake? what’d you do, place a loaded gun on the counter as you were talking??
Yeah it happens once or twice a year, if you’re lucky … =P
But joke aside, I think he was just too embarrassed to be angry.
to be fair I can’t read bath bomb from the photo but I can read fruity and older folks tend to have worse eyesight to the point they just don’t read small print.