I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
I also reached out to them on Twitter but they directed me to this form. I followed up with them on Twitter with what happened in this screenshot but they are now ignoring me.
They meant that they are intentionally trying NOT to help the customer, hopefully they just give up at some point. (That’s why they are redirecting to bots and not to an actual human.)