• JshKlsn@lemmy.ml
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    1 year ago

    This company is a love hate relationship.

    They make good products, but they promise release dates over and over again, and miss them by 2+ years.

    They also fuck people over by releasing apps to only their visionary memberships. Like okay. Guess my $150/month doesn’t mean shit because I’m not visionary? Glad to wait 8 months for the beta to trickle down to me…

    Still waiting on the ProtonMail Android app to be remade, and ProtonDrive Windows desktop app.

    Edit: wait, I need a business plan to use this? What?

    Ya, I’ll stick to my $1.30 CAD per month for BitWarden over the $6 for this.

    • SuperNerd@programming.dev
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      1 year ago

      I feel their business side is run by morons. I tried to setup a small business with them, and gave up when I couldn’t wrestle a price out of their sales folks after two weeks of back and forth emails.

      • JshKlsn@lemmy.ml
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        1 year ago

        It’s missing so much that iOS has. They’ve said they are releasing a rewritten app, but keep delaying it.

        For example, there’s no threaded email support on Android.

        https://proton.me/blog/2022-roadmap

        As discussed in the January update, Android will require more work as we are rewriting more of the application, with a big focus on performance and stability. This means some Android features you have requested for Mail are not in our immediate scope for delivery. In particular, conversation view (also known as threading view) won’t make it into the first version of the new Android app, but we hope to deliver it soon after release.

        • Pablo@lemmy.world
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          1 year ago

          True, no threads. I didn’t notice cause for threads I usually used the website on my laptop

    • Required@lemmy.world
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      1 year ago

      Why do you need the paid subscription? I thought it was for businesses, organizations etc.

      • JshKlsn@lemmy.ml
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        1 year ago

        Paid plan adds really basic features other password managers offer for free. Like auto copying of 2FA codes.

        Wouldn’t be bad if I could just pay for it. The fact they are requiring me to upgrade to a different tier to do it is ridiculous. This model should be shunned hard.

        I shouldn’t have to upgrade to an entirely different tier to unlock access to a different Proton service. I should be able to just subscribe to it. Especially since Proton has removed previous tiers in the past, so who’s to say if I no longer want Proton Pass that I can downgrade back to my previous tier?

        Like ya, the business tier offers Pass Plus, Drive Plus, and VPN Plus, all of which I do not care about nor do I want. Stop bundling it together. Sell me Pass Plus separately.

        Terrible, terrible system. I am honestly over the way they manage their company, and I really think about leaving their services for good. I’m sure when they release Proton Notes it’ll be in beta for visionary customers for 3 years before trickling down to us plebs that only pay $150/month and even then it’ll only be available on their business plan.

        EDIT: actually it seems like they only offer 2FA on their paid plan in general.

        EDIT 2: for those wondering, I have a mail essentials business plan customized to allow a bunch of custom domains. The fact I pay SO much just to have a handful of custom domains, but the rest of my account essentially gets the same features as a FREE Proton account is insane. I’d love to pay less and remove Proton VPN, since I literally never use it, as Mullvad is better and cheaper.

        Why am I paying so much, but I am treated like a free user?