I’m a performer, so I need my account for work and to book gigs. I’ve been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.

  • pntha@lemmy.worldEnglish
    18·
    1 year ago

    Do you use a VPN? I use Proton VPN and it doesn’t like logging me in when using the VPN. When I’m logged in, the VPN works fine though.

    • m-p{3}@lemmy.caEnglish
      51·
      1 year ago

      And try to disable any adblockers, to at least eliminate that potential issue during login.

      • NightAuthor@lemmy.worldEnglish
        38·
        1 year ago

        So many people write to when they mean too… also many use no punctuation… so I stopped after ‘adblocker’ to try and assess if you mean

        “And try to disable any adblocker too, at least eliminate the potential issue during login”

        Then went, uh may be not. Reread the whole thing again, as written, to see you actually don’t have an intellectual disability.

        I hate people sometimes.