Short disclosure, I work as a Software Developer in the US, and often have to keep my negative opinions about the tech industry to myself. I often post podcasts and articles critical of the tech industry here in order to vent and, in a way, commiserate over the current state of tech and its negative effects on our environment and the Global/American sociopolitical landscape.

I’m generally reluctant to express these opinions IRL as I’m afraid of burning certain bridges in the tech industry that could one day lead to further employment opportunities. I also don’t want to get into these kinds of discussions except with my closest friends and family, as I could foresee them getting quite heated and lengthy with certain people in my social circles.

Some of these negative opinions include:

  • I think that the industries based around cryptocurrencies and other blockchain technologies have always been, and have repeatedly proven themselves to be, nothing more or less than scams run and perpetuated by scam artists.
  • I think that the AI industry is particularly harmful to writers, journalists, actors, artists, and others. This is not because AI produces better pieces of work, but rather due to misanthropic viewpoints of particularly toxic and powerful individuals at the top of the tech industry hierarchy pushing AI as the next big thing due to their general misunderstanding or outright dislike of the general public.
  • I think that capitalism will ultimately doom the tech industry as it reinforces poor system design that deemphasizes maintenance and maintainability in preference of a move fast and break things mentality that still pervades many parts of tech.
  • I think we’ve squeezed as much capital out of advertising as is possible without completely alienating the modern user, and we risk creating strong anti tech sentiments among the general population if we don’t figure out a less intrusive way of monetizing software.

You can agree or disagree with me, but in this thread I’d prefer not to get into arguments over the particular details of why any one of our opinions are wrong or right. Rather, I’d hope you could list what opinions on the tech industry you hold that you feel comfortable expressing here, but are, for whatever reason, reluctant to express in public or at work. I’d also welcome an elaboration of said reason, should you feel comfortable to give it.

I doubt we can completely avoid disagreements, but I’ll humbly ask that we all attempt to keep this as civil as possible. Thanks in advance for all thoughtful responses.

  • blackstrat@lemmy.fwgx.uk
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    7 days ago

    For many real world, day to day tasks, computers and the software that ran on them were faster and easier to use 20 years ago.

    • CancerMancer@sh.itjust.works
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      I hate so much that this is true. How did we manage to go so far backwards despite an army of UX designers? Oh wait…

      But seriously it’s all this bullshit driven by engagement and weird metrics no one likes. For some reason even our ticketing system at work is built like it’s supposed to hold my attention rather than be a purpose-built tool for making my job easier.

    • Cratermaker@discuss.tchncs.de
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      6 days ago

      I was using my school’s website the other day and had a similar thought. I remember waiting a similar amount of time for many pages to load back in the dialup days. Why is it so slow to load a page that just shows some text and buttons??

  • UltraGiGaGigantic@lemmy.ml
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    7 days ago

    It will create a fully autonomous and self sufficient robot army one day and the 1% will genocide the working class with said army after our labor is no longer needed.

  • JakenVeina@lemm.ee
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    8 days ago

    A very large portion (maybe not quite a majority) of software developers are not very good at their jobs. Just good enough to get by.

    And that is entirely okay! Applies to most jobs, honestly. But there is really NO appropriate way to express that to a coworker.

    I’ve seen way too much “just keep trying random things without really knowing what you’re doing, and hope you eventually stumble into something that works” attitude from coworkers.

    • Zagorath@aussie.zone
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      8 days ago

      I actually would go further and say that collectively, we are terrible at what we do. Not every individual, but the combination of individuals, teams, management, and business requirements mean that collectively we produce terrible results. If bridges failed at anywhere near the rate that software does, processes would be changed to fix the problem. But bugs, glitches, vulnerabilities etc. are rife in the software industry. And it just gets accepted as normal.

      It is possible to do better. We know this, from things like the stuff that sent us to the moon. But we’ve collectively decided not to do better.

      • folkrav@lemmy.ca
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        8 days ago

        Main difference is, a bridge that fails physically breaks, takes months to repair, and risks killing people. Your average CRUD app… maybe a dev loses a couple or hours figuring out how to fix live data for the affected client, bug gets fixed, and everybody goes on with their day.

        Remember that we almost all code to make products that will make a company money. There’s just no financial upside to doing better in most cases, so we don’t. The financial consequences of most bugs just aren’t great enough to make the industry care. It’s always about maximizing revenue.

        • HobbitFoot @thelemmy.club
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          8 days ago

          maybe a dev loses a couple or hours figuring out how to fix live data for the affected client, bug gets fixed, and everybody goes on with their day.

          Or thousands of people get stranded at airports as the ticketing system goes down or there is a data breach that exposes millions of people’s private data.

          Some companies have been able to implement robust systems that can take major attacks, but that is generally because they are more sensitive to revenue loss when these systems go down.

          • folkrav@lemmy.ca
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            8 days ago

            I’m not sure if you’re agreeing or trying to disprove my previous comment - IMHO, we are saying the exact same thing. As long as those stranded travelers or data breaches cost less than the missed business from not getting the product out in the first place, from a purely financial point of view, it makes no sense to withhold the product’s release.

            Let’s be real here, most developers are not working on airport ticketing systems or handling millions of users’ private data, and the cost of those systems failing isn’t nearly as dramatic. Those rigid procedures civil engineers have to follow come from somewhere, and it’s usually not from any individual engineer’s good will, but from regulations and procedures written from the blood of previous failures. If companies really had to feel the cost of data breaches, I’d be willing to wager we’d suddenly see a lot more traction over good development practices.

            • eldavi@lemmy.ml
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              8 days ago

              … If companies really had to feel the cost of data breaches, I’d be willing to wager we’d suddenly see a lot more traction over good development practices.

              that’s probably why downtime clauses are a thing in contracts between corporations; it sets a cap at the amount of losses a corporation can suffer and it’s always significantly less than getting slapped by the gov’t if it ever went to court.

            • HobbitFoot @thelemmy.club
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              8 days ago

              I’m just trying to highlight that there is a fuzzier middle ground than a lot of programmers want to admit. Also, a lot of regulations for that middle ground haven’t been written; the only attention to that middle ground have been when done companies have seen failures hit their bottom line.

              • folkrav@lemmy.ca
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                I’m not saying the middle ground doesn’t exist, but that said middle ground visibly doesn’t cause enough damage to businesses’ bottom line, leading to companies having zero incentive to “fix” it. It just becomes part of the cost of doing business. I sure as hell won’t blame programmers for business decisions.

                • HobbitFoot @thelemmy.club
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                  8 days ago

                  It just becomes part of the cost of doing business.

                  I agree with everything you said except for this. Often times, it isn’t the companies that have to bear the costs, but their customers or third parties.

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            8 days ago

            That’s why I don’t work on mission critical stuff.

            If my apps fail, some Business Person doesn’t get to move some bits around.

            A friend of mine worked in software at NASA. If her apps failed, some astronaut was careening through space 😬

          • Zagorath@aussie.zone
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            8 days ago

            Yup, this is exactly it. There are very few software systems whose failure does not impact people. Sure, it’s rare for it to kill them, but they cause people to lose large amounts of money, valuable time, or sensitive information. That money loss is always, ultimately, paid by end consumers. Even in B2B software, there are human customers of the company that bought/uses the software.

      • 1984@lemmy.today
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        8 days ago

        Managers decided that by forcing people to deliver before it’s ready. It’s better for the company to have something that works but with bugs, rather than delaying projects until they are actually ready.

        In most fields where people write code, writing code is just about gluing stuff together, and code quality doesn’t matter (simplicity does though).

        Game programmers and other serious large app programmers are probably the only ones where it matters a lot how you write the code.

        • Bldck@beehaw.org
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          8 days ago

          Kind of the opposite actually.

          The Business™️ used to make all decisions about what to build and how to build it, shove those requirements down and hope for the best.

          Then the industry moved towards Agile development where you put part of the product out and get feedback on it before you build the next part.

          There’s a fine art to deciding which bugs to fix win. Most companies I’ve worked with aren’t very good at it to begin with. It’s a special skill to learn and practice

            • Bldck@beehaw.org
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              8 days ago

              It’s usually the implementation of Agile that’s bad.

              The Manifesto’s organizing principles are quite succinct and don’t include a lot of the things that teams dislike.

              
              We follow these principles:
              
              Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
              
              Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.
              
              Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
              
              Business people and developers must work together daily throughout the project.
              
              Build projects around motivated individuals.
              
              Give them the environment and support they need, and trust them to get the job done.
              
              The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
              
              Working software is the primary measure of progress.
              
              Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.
              
              Continuous attention to technical excellence and good design enhances agility.
              
              Simplicity--the art of maximizing the amount of work not done--is essential.
              
              The best architectures, requirements, and designs emerge from self-organizing teams.
              
              At regular intervals, the team reflects on how to become more effective, then tunes and adjusts
              its behavior accordingly.
              
              
      • candyman337@sh.itjust.works
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        7 days ago

        The tech industry is so very capitalistic, so many companies see devs as min max churn machines, tech debt? Nah FEATURES! AI! MODERNITY! That new dev needs to be trained in the basics and best practices? Sorry that’s not within scope

    • w3dd1e@lemm.ee
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      8 days ago

      I read somewhere that everyone is bad at their job. When you’re good at your job you get promoted until you stop being good at your job. When you get good again, you get promoted.

      I know it’s not exactly true but I like the idea.

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    8 days ago

    No class consciousness. Too many tech workers think they’re rugged individuals that can negotiate their own contracts into wealth.

    Working for free on nights and weekends to “hit that deadline” is not good. You’re just making the owners rich, and devaluing labor. Even if you own a lot of equity, it’s not as much as the owners.

    And then there’s bullshit like return to office mandates and people are like “oh no none of us want to do this but there’s no organized mechanism to resist”

    • interdimensionalmeme@lemmy.ml
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      7 days ago

      This is more than self interest, self respecting tech workers would have refused to create our current panopticon-skinnerbox if they weren’t at the mercy of the tech lords. Seniority based hiring and firing, that has to be demand number one, number 2 is layoff recall lists 5 years long.

  • Ziggurat@sh.itjust.works
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    8 days ago

    The whole “tech industry” naming is bulllshit, there is more technology let’s say in composite used to build an aircraft wing or in a surgerical robots, than in yet another mobile app showing you ads

    The whole tech sector also tend to be over evaluated on the stock market. In no world Apple is worth 3 trillion while coca cola or airbus are worth around 200 billions

      • teuto@lemmy.teuto.icu
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        8 days ago

        If you want apples to apples, why the hell is Tesla, a company that makes under 2m vehicles, have a market cap of 1.4T while Toyota, a company that makes 10 million vehicles a year, has a market cap of 233B. No matter how you look at it, Toyota has better numbers in every way, but Tesla is a tech company as far as the market is concerned.

        • HobbitFoot @thelemmy.club
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          8 days ago

          Tesla doesn’t just make cars. Tesla also makes batteries and photovoltaic panels.

          I agree that Tesla is wildly overvalued and treated as a tech stock, but electric cars isn’t the only thing Tesla makes.

  • Grandwolf319@sh.itjust.works
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    8 days ago

    CEOs and all management suite are mostly useless except for making the business worse for the employees and customers for the sake of investors.

    Most employees are perfectly fine with slow and steady growth instead of maximizing it.

    • Cataphract@lemmy.ml
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      8 days ago

      It’s interesting the preconceived notions over managements usefulness and the actual role a CEO plays in a company. I’ve had a lot of conversations with people over the years and everyone just expects that it “has to be this way or it won’t work”. Like every admin position is critical or the company will fail, completely disregarding that most of those positions didn’t exist before and the company ran just fine.

      There’s a lot of misinformation over what their actual job entails. Management is mostly just one big “telephone” game (been on all sides of it, got out just in time before it warped my perception of life). The original role of being support is completely absent in their duties as our society and culture has changed. People also think a co-op would never work because you need a big shot CEO who runs the company and makes all the decisions (they don’t, plenty of examples in reality).

      It’s kinda funny to hear a lot of the tech people on here mention imposter syndrome. Every person in administration has this feeling deep down inside that they aren’t important and they have no clue what they’re doing. The only difference is everyone in the C-suite pat’s eachother on the back and help build each other’s ego up so they can just pretend they don’t feel it. It’s why people in these positions get so defensive and irate if you start dissecting their actual duties and importance. They’ve been reassured everyday that what they do is integral when it’s suppose to be the managers job to make his employees feel that way.

  • Lettuce eat lettuce@lemmy.ml
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    8 days ago

    Much of what we do and have built is overpriced and useless bullshit that doesn’t make anybody better off.

    We are inventing solutions and products to manage other solutions and products to manage other solutions and products to…etc etc.

    Websites used to be static HTML pages with some simple graphics, images, and some imbedded stuff. Now, you need to know AWS for your IaaS, Kubernetes to manage your scaling and container orchestration for the thousands of Docker containers that you use to compose your app written in some horrific pile of JavaScript related web stacks like NodeJS, Typescript, React, blah blah blah…

    Then you need a ton of other 3rd party components that handle authentication, databasing, backups, monitoring, signaling, account creation/management, logging, billing, etc etc.

    It’s circles within circles within circles, and all that to make a buggy, overpriced, clunky web app.

    Similar is true for IT, massive software suites that most people in the company use 10% of their functionality for stupid shit.

    I’m all for advancing technology, I love technology, it’s my job and my hobby.

    But the longer I work in this industry, the more I get this sick feeling that we lost the train long time ago. Buying brand new $1,500 laptops every 3 years so that most of our users can send emails, browse the web, and type up occasional memos.

    • Xer0@lemmy.ml
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      7 days ago

      100% agree with everything you said. I used to absolutely love technology and the Internet, but I’m definitely feeling a lot less interested in it all as the years go on.

      Being techy I’m often asked to help out with systems / computer related stuff at work, and I just can’t for the life of me fathom why we’ve got 5 different systems all frankensteined together trying to talk to each other, instead of just one fucking system that does it all.

      I learned the other day that our company spent something like 100 million on this prototype system that ended up being totally scrapped. We’ve now integrated all sorts of AI shite and switched to Microsoft purely because of Copilot, which, i can honestly say is a flaming pile of utter shit that never does what you need it to.

      The whole industry is in shambles at the moment. I wish all this AI and crypto shit would just disappear, along with the majority of programming languages and frameworks, and other bloated bullshit and just take us back to simpler times.

    • corsicanguppy@lemmy.ca
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      8 days ago

      An inability to understand that ‘e-mail’ doesn’t get an S is not how I guessed you work in a lot of Azure.

  • ubergeek@lemmy.today
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    8 days ago

    Most IT infra exists solely to justify work that is pointless work.

    One if the worst IT sectors is ad tech. The entire industry rationally should not exist.

  • Nyxicas@kbin.melroy.org
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    I truly believe that innovating the internet is really running in place. Might be just me but I can’t think of anything we can really do, to ‘evolve’ it. We’re doing everything that we’ve been doing in the past three decades, but it’s only just been more accessible and the speeds faster (depending where you are). But we’re not actually moving the needle when it comes to progressing the internet as a whole.

    And I see it this way as to why. We’ve experienced two big booms in Web 1.0 and Web 2.0, with Web 1.0 being what some consider the Wild West of the internet. Web 2.0 is basically the great social media bubble that has blossomed for years. We’re not doing anything new or different now than we did back in 2007. Every new social media platform that comes out is recycling the exact same things as many before it presented. I truly think we stopped evolving the internet the day we managed to get messengers onto phones when phones were developing and it’s only been perfected by the age of the first wave of smartphones.

    So I just think with all of this AI stuff, this “Web 3.0” I’ve been hearing about for a few years now, the Metaverse .etc are all just gimmicks. Gimmicks of shitty ideas coming from the wrong people that should be practicing said ideas, all saying that they’re innovating the internet when all that they’re doing is just taking advantage of the internet for themselves. All within political theater of course.

    • lemmyknow@lemmy.today
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      7 days ago

      What about Sir Tim Berners-Lee’s SoLiD (social linked data)? I mean, I guess it only (or mainly) pertains to data, and doesn’t necessarily change the web itself

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        I briefly worked with Solid at a nonprofit, passing around turtle files and whatnot. It’s a cool bit of tech that kind of harkens back to the days before JSON took over. Much more secure in theory too, it just would need the entire infrastructure of the web to change around the paradigm for it to really take off…but yeah its a cool idea akin in some ways to the fediverse.

  • kibiz0r@midwest.social
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    8 days ago

    I think companies that use unethically trained AI (read: basically all gen AI) should be subject to massive litigation, or at least severely damaging boycotts.

    Have mentioned it to a lawyer at work, and he was like “I get it, but uh… fat chance, lol”. Would not dare mention it to the AI-hungry folks in leadership.

    • granolabar@kbin.melroy.org
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      You can’t litigate against owner class as working class. Federal government is sold out their asses so they won’t do it.

      Litigation is a dispute resolution tool for the owners, between owners.

      There is NOT a viable way forward within the courts or political processes.

      Things will get worse before anything changes.

      Source: Dead CEO and how they treat luigi

  • GHiLA@sh.itjust.works
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    8 days ago

    Right now, Ai is a party trick.

    Tomorrow, Ai will inform the FBI that #29933 is planning on murdering his sister, and deploy a team of armed drones to escort him to prison, if he makes it.

    Tomorrow, the department stores and supermarkets will be empty and you’ll pick up your groceries from an automated warehouse that inserts them into your car.

    Tomorrow, the mail bot will barf your mail into a labeled box, wherin you’ll find your prescription medication, bottled labeled and packaged by nobody, which you take right after you go out to eat at an empty restaurant, where your food is brought to you by an automated track that says tHaNk Yo in an inhuman tone before cutting off too soon.

    No conversations, no traveling, no hassle, no humanity, or sincerity whatsoever.

    hooray?

    Why the fuck is everyone so stoked about this? Vending-machine land sounds insufferable.

    • rthomas6@lemmy.ml
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      8 days ago

      Well, this scenario COULD result in the fabled Fully Automated Luxury Gay Space Communism, where machines take care of most of the labor and the benefit of this is shared among everyone. But more likely, most of the benefit of this will be given to a select few.

  • MonkderVierte@lemmy.ml
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    8 days ago

    IT is slowly starting to get regulated like a real engineering field and that’s a good developement.