NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • aelwero@lemmy.worldEnglish
    115·
    4 months ago

    LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

    All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

    • ArchAengelus@lemmy.dbzer0.comEnglish
      34·
      4 months ago

      I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

      • punkideas@lemmy.worldEnglish
        4·
        4 months ago

        It shouldn’t be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

    • badbytes@lemmy.worldEnglish
      1·
      4 months ago

      Yeah, by the time you even received the agreement, it’s already bought and usually delivered and or installed.