I can’t seem to find that one comment explaining the issue with them…

But for the sake of promoting conversation on Lemmy, what’s the issue with Epic, and why should I go for Steam or GoG?

Note: Piracy is not an answer. I understand why, and do agree to a certain extent… But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹… coming from someone who could never ever afford to purchase games, nor could my parents… Hence I’ve always played bootleg, or pirated games.

TL;DR

What’s wrong?

  • Their launcher has a terrible UI AND UX.
  • They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
  • They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn’t that big of a deal, but idk.)
  • They are actively anti-linux for some reason.
  • UprisingVoltage@feddit.it
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    9 months ago

    Epic cons:

    • Filled to the brim with DRM, at the point where you can’t even launch many singleplayer games offline
    • Actively against linux, for some fucking reason
    • Bad launcher (but this one is no biggie, you can and should use Heroic launcher instead of the official one)
    • Bad store in general compared to steam
    • Ties with Tencent (super anti-consumer chinese state-owned megacorp)

    Epic pros:

    • Free games
    • With coupons prices can get VERY low
    • When it opened I heard the percent they take from game devs was lower than the other stores (not sure if it’s still the case and tbh if it ever was)

    Steam pros:

    • Pushing linux gaming like their life depends on it
    • Generally correct towards the consumer
    • Huge store and many information, from the game store pages to the workshop
    • During sales prices are good

    Steam cons:

    • Drm
    • Bad official app Ux and messy ui

    Gog

    I don’t know anything besides the fact that it has drm-free games and that it’s owned by CDPR (the guys who developed the witcher series and cyberpunk)

    I personally purchase my games on steam, since I think their contribution to linux gaming is crucial for linux to go mainstream

    Choose what you will knowing this. If someone else wants to add something to this list you’re welcome to do so.

    • Alto@kbin.social
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      9 months ago

      Valve is what happens when someone who’s not just outright fucking evil invents a money printing machine

      • MudMan@kbin.social
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        9 months ago

        Yeah, and somehow they managed to invent like 90% of all “evil” MTX and DRM in the process, take a bigger cut than competitors and actively reject having a returns policy until pushed by regulators and competitors, all the while being super not evil.

        It’s a fine line to walk, that.

        • ono@lemmy.ca
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          9 months ago

          somehow they managed to invent like 90% of all “evil” MTX and DRM in the process

          Having worked with DRM systems since long before Valve existed, I’m reasonably certain this is just plain false.

            • Radical Dog@lemmy.world
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              9 months ago

              The user is being hyperbolic, but is referring to their substantial role in popularising loot boxes, as well as the marketplace that has spawned a real gambling industry around it. Kids gamble on 3rd party sites for marketplace prizes and Valve does very little to interfere.

          • MudMan@kbin.social
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            9 months ago

            Hah. Fair enough.

            I mean, I’d say that’s probably true of most companies making videogames. People are really hyperbolic about this stuff.

        • Hajotay@kbin.social
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          9 months ago

          I mean, do you have any good examples though? Because most of those things are blatantly false and/or happened 9+ years ago. If that’s that’s the worst you’ve got then Valve is must be amazing.

          • MudMan@kbin.social
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            9 months ago

            See what I mean? That’s nuts. That’s a nuts sentence right there. Imagine having a brand so sticky that people go "but did they do something really bad recently?

            For the record, Valve’s games run loot boxes today. Like, right now you can buy loot boxes from Valve. CS gambling is also still happening, although I’m not into it enough to know how much better it is these days.

            They invented the battlepass, too, that’s a Dota 2 thing. Hey, remember how people refer to buying cosmetics for games as “buying hats”? That one’s from TF2. Oh, and technically the trading cards you get for purchases are NFTs, since the term doesn’t require the tokens to be stored in a blockchain.

            And then there’s the dev side. Everybody was super pissed with them on that end while they were figuring out greenlight processes, which… I’m not sure if they did or people just kinda got used to what’s there. And if you’re around devs you’ll know that Valve’s whole deal is to tell people what to do and give them zero support to do it. And there are other horror stories about shadowbans and Apple-style manual rejections and delistings and stuff, but at that point you’re getting more into inside baseball and I wouldn’t expect it to be shaping public perception at all.

            • Hajotay@kbin.social
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              9 months ago

              Well I’m not going to be eternally mad at Coca Cola because they put cocaine in their soda a century ago, there’s got to be a cut-off point somewhere. If I’m going to hate them it’s because of the things they are doing right now. Valve over the last eight years has been pretty well-behaved considering their market position gives them the capacity to be way worse. There’s nothing stopping them from

              • buying up exclusivity contracts

              • making a DRM that actually functions

              • developing only proprietary software

              • making their games pay-to-win

          • Rikudou_Sage@lemmings.world
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            9 months ago

            They straight up don’t want people reselling games they own. They could do it easily, they just don’t want to.

            Yeah, Steam does cool things, but the moment you start thinking that very huge corporation somehow cares about you, you’re doomed. Companies don’t care about people, they care about numbers. Especially huge companies like Valve.

            • Something Burger 🍔@jlai.lu
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              9 months ago

              Technically, Denuvo isn’t DRM, it’s anti-tamper. It protects the actual DRM from being modified or removed. It’s closer to an anticheat, as it ensures the game wasn’t modified.

              Fun fact: my autocorrect changes anticheat to Antichrist.

            • Zorque@kbin.social
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              9 months ago

              … right. And it’s also considered one of the premier “evil” DRMs.

              So I ask again… they invented Denuvo?

    • ono@lemmy.ca
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      9 months ago

      Epic cons:

      Also:

      • Epic has already been caught scanning and collecting data from files on people’s hard drives that are totally unrelated to Epic or its games.
      • Epic’s habit of interfering with game availability, through exclusivity deals.

      Ties with Tencent (super anti-consumer chinese state-owned megacorp)

      To be more clear about it, Tencent is Epic’s largest investor, so they obviously have a great deal of influence over and access to anything they want from Epic (likely including user data) and they directly benefit from Epic’s growth.

      Steam pros:

      Also:

      • Actively funding and supporting development of linux gaming technologies for more than a few years now, to the point where linux is now very much a viable gaming platform.

      Steam cons:
      Drm

      Given that DRM on Steam is entirely up to each game publisher, I don’t think it’s appropriate to list under “Steam cons”. I’m not even sure that any of my Steam games have DRM.

      If you mean that most Steam games expect to find an instance of Steam running, you should know that is not DRM, and it’s trivially replaced with the open-source Goldberg Emulator or a similar tool.

      Gog
      I don’t know anything besides the fact that it has drm-free games

      Another plus for GOG is that they let you download games with a web browser. No special app required. (I think Itch.io does this as well.)

      • Kecessa@sh.itjust.works
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        9 months ago

        Epic was scanning your Steam friends and play history

        Valve was scanning your DNS cache

        So… Maybe we shouldn’t forget to mention the second one if we’re going to bring up the first one

        • ono@lemmy.ca
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          Valve was scanning your DNS cache

          The story I read was that they didn’t collect or report anything, but just flagged a user if a game hack site was found in the cache, and that they stopped doing it years ago.

          Not comparable to what Epic was caught doing, IMHO. Still, if there’s an article with more detail, I wouldn’t mind reading it. (Maybe it was part of their anti-cheat system of the time?)

          • Kecessa@sh.itjust.works
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            9 months ago

            Funny how if it was any other company you would call bs and tell them to fuck off with their “trust me bro” attitude.

            To me it’s much worse what Valve did, they have no business looking at my browsing history, that’s much more private than the games I own on Steam or the three friends I’ve got on both platforms anyway.

    • MrScottyTay@sh.itjust.works
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      A con for GOG is their site is slow as fuck. And god forbid you want to go back to a previous page, you’ll likely lose where you were looking 9 times out of ten. Especially so on mobile.

      Pros: Can be the only place you can get old games that would’ve been unavailable otherwise

      The older games are often really really cheap, especially during sales

      • Something Burger 🍔@jlai.lu
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        9 months ago

        Steam’s, Epic’s, Ubisoft’s, Battle.net’s and whatever-EA’s-thing-is-called-now’s sites are also slow as shit. What is it with these platforms which prevent them from loading a webpage in less than 10 seconds?

    • Hubi@lemmy.world
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      9 months ago

      Don’t forget that Epic buys up existing licenses to sell them as exclusives. They even pulled Rocket League from Steam after buying the studio.

      • Rose@lemmy.world
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        9 months ago

        Rocket League is fully playable on Steam.

        The story of most of Valve’s games is finding a mod, hiring the modder, then making the game exclusive to Steam.

    • Kecessa@sh.itjust.works
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      9 months ago

      Eh… A whole bunch of games on Epic are DRM free, proportionally more than there are on Steam in fact…

    • wooki@lemmynsfw.com
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      9 months ago

      Steam cons

      • You don’t own the games, they are leased, like Sony
      • store costs to developers/publishers are insanely high for a digital distribution platform
      • early access games have very high volume of abandonware
      • mcforest@kbin.social
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        9 months ago

        store costs to developers/publishers are insanely high for a digital distribution platform

        Isn’t the 30% cut what basically everyone takes? AFAIK GOG, Ubisoft, EA and all three console manufacturers take the same share.

        Besides Epic only itch.io with their choose your share system and Discord (do they even still sell games?) take/took less.

        • wooki@lemmynsfw.com
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          9 months ago

          Considering they have bugger all cost with distribution points being hosted for free by service providers it’s an overpriced over glorified website with online payment processing. 30% cut is massively tax for very little

      • FrederikNJS@lemm.ee
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        9 months ago

        You don’t own the games on any digital platform, neither steam, epic or gog. You’re only being sold a license to use it, and the license can be revoked whenever the company feels like it.

        Thisbis actually true for most of the physical media back in the day, the only difference is that they didn’t really have a method to revoke the license… But that nice old cardboard box you have in your attic, with the nice shiny plastic disc… You still don’t legally own the software on it.

        • wooki@lemmynsfw.com
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          9 months ago

          So what. It’s still valid Cons for the platform.

          Stop making excuses for scamming one sided purchase agreements.

          • FrederikNJS@lemm.ee
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            9 months ago

            You are absolutely correct, but it’s a con for Epic too. Your comment makes it out to look like you don’t own your games on Steam, but by omission you make it seem like you do own your games on Epic.

            I just want to make it very clear that you don’t own the games on either platform. But also want to mention that even if you buy a good old CD/DVD with the game on, then you still don’t own the game…

            It’s absolutely awful that it’s practically impossible to own a game, and it’s even more awful that the platform can take away a game you paid for, let alone that they don’t even have to refund you for it…

  • Ganbat@lemmyonline.com
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    9 months ago

    Well, I have four big ones:

    • System scanning: EGS is known to automatically scan your system and send your data back to them. While this seems to be the same type of analytics Steam does occasionally, in Steam’s case, it’s opt-in, and done with full, informed consent.

    • Paid exclusives: Epic has been known to pay publishers to make their games artificially exclusive to their own store. They regularly claim this money is to support the development of the games in question, but this is easily disproven, as they’ve been seen buying games known to be complete more than once. Additionally, this has resulted in bait-and-switch-like situations, where users would prepurchase Steam copies of games, only to be informed that they wouldn’t be getting them.

    • Publisher-centric behavior: Another user here claimed that EGS is pro-developer and anti-consumer, but this is only half true. This only rings true in the case of self-published games. There have been cases of developers getting unwarranted backlash after aforementioned bait-and-switches, when they were just as surprised to learn about all the “development support” they received as anyone.

    • Tim Sweeney: Tim Weeney, the CEO of Epic, is an asshole. A giant, narcissistic, hateful shitbag. Just look at his Twitter, the dudes a giant POS.

    • lud@lemm.ee
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      Additionally, this has resulted in bait-and-switch-like situations, where users would prepurchase Steam copies of games, only to be informed that they wouldn’t be getting them.

      I didn’t know about this.

      It happened to Metro Exodus (great game btw) but iirc all pre orders were honoured and the game was just delisted.

      Has it happened after that?

    • OsrsNeedsF2P@lemmy.ml
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      9 months ago

      They bought the game and changed out the graphics API to kill the Linux native builds, then after the community got it working via Wine, they added anticheat. Epic went further than incompetence on that one.

  • 1rre@discuss.tchncs.de
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    9 months ago

    One reason is that Epic are very dismissive of Linux, while Steam go out of their way to be supportive and GOG are supportive when it’s convenient

    Another is trying to lock games into exclusives with them, which other distribution platforms don’t do so much

    That said, if you don’t play games without cross platform multiplayer and don’t care about Linux support or see yourself caring any time soon, there’s not a huge reason to push you towards steam and away from epic. GOG is more of an anti-DRM thing, however barring sales the price and the cut for the devs is identical on all of them and it’s the same game aside from DRM.

  • Mini_Moonpie@sh.itjust.works
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    9 months ago

    Epic doesn’t see gamers as their customer - they see developers as their customer and shape the customer experience around that. For example, Epic said that if/when they add reviews, developers could choose to opt their games out of reviews. That’s very pro-developer, but very anti-consumer, whatever you might think of the value of reviews. Informed customers can rattle off a long list of reasons they don’t like Epic and why they’re bad, but they are a small minority of PC gamers. The “silent majority” doesn’t keep up with this kind of stuff or really care about it, so they are literally judging stores on their merits and Epic is a bare bones platform that doesn’t offer customers a good reason to spend money in their store because they don’t think they need to.

  • daviddd@lemmy.zip
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    9 months ago

    Tim Sweeney hates linux so that’s why I prefer Steam over it. Even though Epic gives people free games, the games were always free anyway (unless you want multiplayer), I know you said piracy isn’t an answer though.

  • tiredofsametab@kbin.social
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    9 months ago

    Exclusives suck for everyone. Especially when Epic started out, they only had payment processors in certain countries. This meant that some people literally had no legal way to play the Epic exclusives. I’m not sure where they stand today, but that annoyed me enough, along with other shenanigans by Epic and Sweeny, that I avoid the whole ecosystem.

  • swordsmanluke@programming.dev
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    9 months ago

    I’m pretty pragmatic. While I appreciate what Valve has done for PC gaming, I like the idea of them having some legit competition in the space. So when the Epic store started, I bought a bunch of games there to give it a shot. Outer Worlds, Control… And of course I grabbed up a bunch of free games, too!

    …and then, over time, I’ve repurchased all of the games I liked on steam anyway.

    Make of that what you will.

      • swordsmanluke@programming.dev
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        9 months ago

        Ha ha - I mean, you’re not wrong!

        Edit: for the downvoters - as OP, I officially congratulate Kecessa on their sick burn. It made me lol. So… If you were feeling conflicted here, go with the upvote.

  • TheGalacticVoid@lemm.ee
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    9 months ago

    As for minor issues, EGS does not have feature parity with Steam or GOG. They don’t have user reviews, for example. This makes it a worse user experience.

    More importantly, Epic has a habit of anti-competitive or anti-consumer behavior. When EGS first launched, they were keen on doing console-style timed exclusives, even for games that were already purchasable on platforms like Steam.

    Lastly, Epic has a history of neglecting or shutting down games. A few of their older games were taken offline permanently when Fortnite started gaining traction. They then purchased a few studios, namely Psyonix (makers of Rocket League), Mediatonic (Fall Guys), and Harmonix (Rock Band/Guitar Hero series). These studios seem to be a shell of what they used to be. Psyonix’s first major project under Epic was Rocket Racing in Fortnite, and this project seemed to be prioritized over Rocket League and even caused the removal of core features of Rocket League. Harmonix worked on Fortnite Festival, but that came at the cost of Fuser, which shut down and was delisted about a year after launch. As for Mediatonic, I don’t think they worked on anything else yet, but a large portion of the studio was recently laid off. Needless to say, fans of the affected studios aren’t happy with Epic as they’re being treated as 2nd-class citizens compared to Fortnite players.

    • ElPussyKangaroo@lemmy.worldOP
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      9 months ago

      Regarding the user reviews, I would much rather prefer stores integrating with existing sites like IGDB rather than have independent review systems.

      But that’s fine I guess.

  • MiDaBa@lemmy.ml
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    9 months ago

    There needs to always be multiple game stores to keep prices in check. Steam can not be the only option or prices will skyrocket. See game console stores for reference. I use Playnite to seamlessly bridge my game libraries from Steam, GOG, Epic, Amazon Prime, itch.io etc. This is the way.

  • BoastfulDaedra@lemmynsfw.com
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    9 months ago

    The issue with Epic isn’t as bad as people imply, but it’s very real. They produced an incredibly shoddy launcher and store, frequently engage in anticompetitive practices like exclusives, and are happy to frequently update their launcher with new unhelpful bullshit without addressing its core problems.

    Me, I’m not upset that Epic exists, even as a Steam user I would not like to deal with them as a true monopoly. But, they give me zero reason to use the store.

    The problem is that it’s a half-baked product.

  • tvbusy@lemmy.dbzer0.com
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    9 months ago

    Epic wanted exclusives by pulling games from other platforms. I will never spend a single cent on Epic Games. I’m happy to spend it on Steam, especially games that I have pirated before (Commandos series for example) or indie games (Banished anyone?).

    For bigger games such as Civilians, I’ll purchase it on Steam and then pirate so I don’t need to run Steam. I am a big fan of patches to remove the intro screen.

  • OfficerBribe@lemm.ee
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    9 months ago

    Steam and GOG are simply better platforms overall. If you really care about being DRM free and owning your games you go GOG route, otherwise Steam is the king. Epic does not even have a review system.

    Epic however is the best source of free games on PC. A lot of the latest games I have played have been from Epic giveaways. Right now they have Outer Worlds and yesterday it was Ghostwire: Tokyo, both of these games I played few months ago after purchasing them through Humble Bundle.

    Will I ever buy a game on Epic? Probably not, I prefer Steam, but those that simply refuse to redeem freebies and install their launcher while shouting things like it being spyware are weird.

  • woelkchen@lemmy.world
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    9 months ago

    They’re partially owned by Tencent, a big Chinese company. And as Chinese companies are, the government has direct influence over them. And while Tencent is not a majority owner, Tim Sweeney happily took Chinese money and now pays his co-owner a portion of the profits which then go to pay for Chinese gulags.

    There are many things, especially hardware, where it’s impossible to avoid Chinese companies but simply buying games somewhere else is super easy. It’s obviously not a perfect system because even on GOG there are games using UE, but just buying games somewhere else is such a low barrier, it’s not an inconvenience at all.

    That said, claiming the free games doesn’t help them. It helps the developers making those games because Epic has to pay them and won’t get anything in return if that doesn’t result in users leaving money in EGS for other things.