So I selfhost a number of servers in various locations and utilize a DigitalOcean VPS as a hub/gateway to transmit data between these nodes.
I have a consistent issue when running large backups or transfers in which DigitalOcean flags my server for a DDOS attack and sends traffic to a black hole for 3-4 hours.
Customer support has been the absolute worst and does fuck all to help remedy the situation in any way. These events have been consistent over the past 8 months.
Does anybody have recommendations for a solid VPS provider?
Price isn’t too much of a factor. I was running a $8/month server but I don’t mind something more expensive if the company has a good reputation for reliability and privacy.
As mentioned, I primarily use a VPS as a gateway/hub for file transfer services. I’m also hoping to spin up another VPS for static websites.
That’s really unfortunate. I love Digital Ocean and spend about $800/month with them for work.
Can you tell me more about the traffic they are mistakenly flagging as a DDOS? I ask because I have regular DB and file backups happening and if we had traffic shutdown on production assets for 3-4 hours, it would be a big fucking deal.
So each time I get shut down is during a large extended data transfer. I have my VPS server set up as a VPN hub that connects multiple servers. So typically when my traffic gets diverted to a black hole by DO, there was a consistent roughly 35MB/s inbound/outbound vpn traffic stream for 4-5 hours going through the VPS. My server gets shut down for 3-4 hours and I get a email notice that my server was under a massive DDoS attack and they diverted traffic to a black hole. I always respond informing them that it’s not a DDoS and explain the situation. They typically respond with “Utilize a service like Cloudfare which has DdoS protection”.
I’ve been really happy with them as a provider otherwise but this is a dealbreaker for me.
How many servers are you connecting to on the outside? You might have to stagger them for connections and keep the number under their radar.
Though I have to wonder how a primary mirror would handle this for some large distro like Arch.